Social Media Intelligence
Social Media Intelligence refers to the collection of tools and applications that enable companies to effectively manage conversations and communicate through social channels, react to user requests and synthesize social facts and trends into relevant information and analysis for the user. In order to better utilize social media, companies need to have the ability to […]
Artificial Intelligence
Artificial intelligence, also known as machine intelligence, is the intelligence demonstrated by artificially intelligent systems, rather than the human intelligence displayed by real people and animals. It is usually the intelligence exhibited by a human or animal who makes it possible for us to perform certain tasks, even when we are not physically present. While […]